TicketNetwork is a ticket exchange site where customers can buy and sell their tickets to events like concerts, theaters, and sporting events. They were founded in 2002 and quickly became one of the leading ticket resale sites on the web. Located in Connecticut, TicketNetwork has expanded recently, helping them to provide better service to meet the demands of both their buyers and their sellers. Their exchange site launched in 2007.

General Information

This site has a good search feature that allows you to look for the tickets you want by the artist or team or by the venue. This lets you see where your favorite performer or sports team is going to be and when, and it also lets you see what events are going on near you. In all, they service over 100,000 events and typically have a ticket inventory of over $5 billion at any given moment. This has helped them to ensure that even if other sites don’t have top-name tickets available, they usually will.

One thing that sets this site apart from all of the other ticket sites out there is the fact that they have a really good customer service department. If you need help at any time, you can give their 800 number a call and get the assistance that you need. When purchasing tickets, you can also click on their “Compare” feature to see if there are better deals out there for the event that you’re looking for. This helps streamline your process as you search for the best deals possible, which is always nice.

The Security Act

There have been questions about this site and their employees in the past, but they all appear to be put in the past. The once-CEO of the company had been arrested at one point for public intoxication, which forced the company to withdraw from a state initiative that they were participating in. Also, there was a lawsuit filed against them for listing tickets before they were available, but this has since been settled and was determined that the site did nothing wrong.

They have a 200% money-back guarantee in place, too. This ensures that you get the tickets that you paid for when you need them, or your money back, times two. That’s just a little extra peace of mind for you.

Your privacy and information are protected with SSL encryption on credit cards, and they use McAfee software to protect against viruses and other malware. This is all designed so you don’t need to worry about getting cheated and can just focus on getting the tickets you were looking for.

Fees are Added

Like every other ticket site out there, TicketNetwork has fees in place. Fees can be pretty expensive, depending upon the event—especially for big-name concerts. All events have service fees added on, usually by the original ticket seller. These, unfortunately, are a part of the process but can add up quickly if you’re not careful. Looking for deals and promo codes to help offset these added expenses can help to reduce the cost.

There are also delivery fees, including an email delivery fee. This is discussed in detail below.

Promo Codes are Available

There are promo codes out there for TicketNetwork. These are designed to help reduce your costs and can be a big help, especially when you use them for bigger purchases. They can be found through various independent sites around the web, and sometimes on promotional items. Spending 15 minutes or so looking around to find the best deals available is definitely worth your time.

Another easy way to save money here is to join their Mobile Club. You can save an instant $25 on a purchase by signing up for text alerts. This gives them permission to send you text messages about upcoming events in your area that you might be interested in, and it also helps you to further save money on them. It’s a win-win.

Delivery in Many Ways

Your tickets are usually delivered by email or download. There is a fee of up to $7.50 for eDelivery, depending on the event. You will receive an email with a link once your tickets are ready where you can download and then print out your tickets.

They also deliver tickets via FedEx in some cases. This requires a signature, but you can always pick your tickets up at the shipment facility if this becomes problematic. If your event is soon and FedEx isn’t going to be quick enough, TicketNetwork also has will-call pick up right at the event. FedEx delivery generally costs $15, but you can pay extra for expedited shipping.
If your event is the same day as your order, there’s an extra $15 fee added for delivery.