This review was updated as of February 7, 2019
SeatGeek is one of the largest online ticket search engines there is. You can buy or sell tickets here for concerts, sporting event, the theater, or other events. They allow you to search for tickets by the specific event or by location. They have become quite popular and the subject of several big-name news stories, so let’s take a quick look at what the site is and what they have to offer before you decide to use their services.
One of the things that separate SeatGeek from the other ticket sites out there is something that they call Deal Score. This is a rating that they apply to the tickets that they are selling. A score of 100 indicates the best deal you will find, and the lower the score, the worse the deal. In a nutshell, it’s a simple way to see whether or not you’re getting your money’s worth from the tickets you are buying at the price you are purchasing them at. They also have an app for iPhone and Android devices so you can better purchase and sell tickets when you’re on the go, just in case a last-minute deal pops up and you want in. You can even get alerts or recommendations sent directly to you in case a favorite band or sports team is coming to town.
One cool feature of SeatGeek is that once you add a payout method, you can get paid for tickets that you’ve listed and have sold. You can sell them directly to a friend or acquaintance, or you can list them on the marketplace and sell to anyone that is interested. It’s your choice. This creates a nice venue for those looking to unload tickets they can’t use or no longer want, and those that want tickets, but can’t find them anywhere else. Just remember, once tickets are sold out from the direct source doesn’t necessarily mean that there are no tickets left.
Going through SeatGeek’s platform is far safer and more reliable than trying to buy tickets from a scalper. Their security team ensures that the tickets are legitimate and exactly what you were looking for. Also, you will need a credit card to purchase tickets, so be assured that all transactions are encrypted and processed as securely as possible for your protection. And because SeatGeek works with other ticket exchanges, you will also have the security measures that those exchanges use to protect you at your service as an added measure of security.
SeatGeek claims that they do not charge any extra fees on their tickets, although they do display the fees that many tickets have already had tacked on to them. This is done for full and open disclosure so that you can know exactly where your money is going. This can give the impression that the site does have fees, and looking at certain tickets, you will find large fees tacked onto some sales. These are employed by the site originating the ticket sales. It might be just a few bucks, or they can go up over $100 in some instances. These extras are all determined by the site that SeatGeek is working with to find you the tickets. However, when tickets are delivered via email, there is sometimes a delivery fee attached. This is usually very small, around $5, but it’s still a fee. If there is a delivery fee, it’s not made clear whether the fee comes from SeatGeek or somewhere else.
SeatGeek makes money from the sites that they refer you to. For example, if the original ticket seller is TicketCity when you purchase your tickets from the SeatGeek site, TicketCity will pay SeatGeek a small commission or finder’s fee on the sale. It’s a very simple model, and it centralizes all sorts of different tickets for you, making your life a little bit easier along the way.
Tickets are delivered mostly through email. As stated above, some events will have an email delivery fee attached to them. If the event is far enough in the future, they do have mail delivery available, which is more costly than email delivery. Some events can cost $15 or more to have the tickets mailed to your home. If you want express shipping, for example, they typically will add an extra $10 to the cost of shipping. The nature of the event and who the original seller is will ultimately determine how the tickets are delivered and how much delivery costs.
We believe that it’s important to know and trust the company that you buy tickets from. That’s why we researched SeatGeek in greater detail for you. The company was founded in 2009, and they are based out of New York City. They were founded by Russell D’Souza and Jack Groetzinger, and now they have over 100 employees working in the company. It is a relatively small company compared to other tech startups, but this small size has worked to the company’s advantage. It has helped them to keep a small business feel, all while serving a worldwide clientele.
SeatGeek has become a prominent ticket site thanks in part to the many affiliations that they have created with other organizations. They are affiliated with Major League Soccer (http://www.mlssoccer.com/), and have created a safe way for third parties to buy and sell tickets to MLS events. They also have been affiliated with Yahoo! Sports (www.yahoo.com/sports) in the past.
The site has also become a great place to browse for events. Even if you have no idea what you’re looking for, the site gives you the ability to browse by location only. So if you want to see what is going on in Chicago tomorrow night, you can search to see what is going on near you. Or, if you’re traveling across the country on vacation and want to find an event to take your family to, you can do this as well.
One of the cool things about SeatGeek is how high tech they are as a company. They have been a great example of how strong tech usage can help a small company do a lot. They use an advanced algorithm called DealScore to sort tickets based on price and seat location. It is designed to help customers find the best seats possible at the cheapest price possible. This technology is well implemented on the website, making it so finding the tickets that you want is very easy to do. And because they are an aggregator site, they also compile the best tickets from other sites like TicketNetwork (www.ticketnetwork.com).
Here is a look at the SeatGeek API. It’s a great functional tool that helps the process of buying and selling of tickets.
SeatGeek is also fully integrated with Apple Pay, helping mobile customers to make payments easier. This has helped to expand the audience that uses SeatGeek quite a bit. If you are buying or selling tickets and you are on the go a lot (who isn’t?!), their mobile app is one of the best out there. It’s available for both iPhones and Android devices.
On a final note, SeatGeek has received a lot of praise for their use of technology. In 2010, just a year after their launch, PC Magazine (http://www.pcmag.com/) declared that they were one of the top 100 best websites in the world. That’s high praise for a new company, and it has helped them to stand out from the crowds.